An adaptable, ambitious and intelligent problem solver with wide-ranging experience in all aspects of IT. A persistent and innovative trouble-shooter who uses analytical and research ability to identify existing problems and implement appropriate solutions. Possesses in-depth experience in purchasing and negotiating; a skilled communicator at all levels who relishes the challenge of a pressurized, goals-led environment requiring a proactive approach and a positive response to pressure. A supportive and positive team player who also enjoys assuming responsibility in a personal performance role, demonstrating initiative, innovation and a willingness to undertake further training.

- Migration to single Active Directory/Microsoft Exchange forest.
- Integration of European subsidiaries onto MPLS WAN/IPSEC VPN, with Checkpoint firewalls, integrated into global WAN.
- Maintenance, evolution, and 3rd line support for AD, messaging (Exchange, Outlook, mobile email), WAN, VPN (both site-to-site and client), web proxy, antivirus, DNS across Europe.
- Main point of contact for providers/maintainers: MPLS WAN, Internet, Checkpoint firewalls, VPN, BlueCoat web proxy, mail filtering, DNS, telecoms (UK - mobile, fixed, non-geographic).
- Part of design team for splitting a multi-domain AD Forest.
- Part of design and implementation team for 20,000-seat infrastructure rollout to support Oracle rollout.
- Linking of Lotus Notes/Domino with Exchange.
- Work with virtual 2nd/3rd line support team based in multiple countries.